Tag Archives: quote

Every agency wants a happy client

“Every agency wants a happy client.
There are two ways to do this.
One: do the best job possible.
Two: do what the client wants.
They are the short-term view, and the long-term view.
In the short term the client will be happy if you do what he wants.
If it doesn’t work, he won’t be happy.
The alternative is you insist on doing what you believe to be right.
In the short term the client may be unhappy.
But if it works, he’ll be happy.”

A quote by Dave Trott in the book Creative Mischief. It’s a fantastic book; it reminds me of the books Paul Arden wrote.

Context in Design

I recently bought 79 Short Essays on Design (which is awesome by the way). One of the articles that really talked to me was this one called The Mysterious Power of Context.

“We decided to recommend a straightforward sans serif font. Predictably, this recommendation was greeted by complaints. It was too generic, too mechanical, too unstylish, too unrefined. I had trouble responding until I added two more elements to the presentation.”

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